Promotion Availability

  • Promotions are valid for a limited time only and while stocks last.

  • Discounts apply only to selected products as specified in the promotion.

  • Promotions exclude UMF™ 28+ and UMF™ 30+ products unless otherwise stated.

  • Promotions exclude 125g jars unless otherwise stated.

  • Discounts do not apply to shipping costs unless explicitly stated.

  • Promotions may be limited to one use per customer.

Offer Eligibility & Usage

  • Promotions cannot be used in conjunction with any other offer, promotion, or discount unless explicitly stated.

  • Promotions are not valid on Subscribe & Save orders unless otherwise stated.

  • Promotions may be used in conjunction with Colourclub reward coupons only where explicitly permitted.

  • Discount codes are valid only on the regional website they were issued for (e.g. USA, Europe, United Arab Emirates).

General Conditions

  • We reserve the right to modify, suspend, or cancel any promotion at any time without notice.

  • Prices are subject to change without notice.

  • All orders are subject to acceptance and availability.

  • We reserve the right to cancel any order where a promotion has been applied incorrectly or in breach of these terms.

  • Any misuse of promotions, as determined at our sole discretion, may result in order cancellation.

  • These terms are subject to applicable local laws and regulations.

Orders, Third-Party Gifts & Marketplace Purchases

We are only able to assist with, investigate, and resolve orders placed directly with us. We accept no responsibility for products received through gifts, giveaways, promotions, organisations, or support groups, as these are supplied by third parties outside our control.

If we are unable to trace or verify the origin of an order due to insufficient information, we reserve the right to refuse any replacement or reshipment request. Any attempt to obtain products through threats, intimidation, or coercion will not be tolerated.

For purchases made through third-party marketplaces such as Amazon, eBay, or Walmart, all order-related concerns—including shipping, returns, refunds, and delivery issues—must be directed to the customer support team of the platform where the purchase was made. As these orders are managed and fulfilled through the respective marketplace, we are unable to assist with them directly and recommend contacting the platform’s support channel for the fastest resolution.