Shipping Information
*Free international shipping offer on all orders.
All orders will receive a tracking number.
We ship from multiple locations globally to ensure we get our Premium Manuka Honey to you as quickly as possible. We also continue to expand our shipping options for you. If you cannot find your country for delivery, check our store locator map for local marketplaces internationally.
*Any taxes, customs or import duties that may occur during delivery are the responsibility of the customer.
| Shipping Country | Typical Shipping Time | Courier |
|---|---|---|
| UAE | 1- 2 business days | Aramex / DHL |
| Other GCC Countries (Saudi Arabia / Kuwait / Qatar / Bahrain / Oman) | 3 - 5 business days | Aramex / DHL |
| USA | 1 - 3 business days | USPS / UPS / Fedex |
| Canada | 7 - 10 business days | UPS / DHL |
| NZ | 1 - 2 business days | NZ Post / Courier Post |
| Australia | 4 - 7 business days | NZ Post / Australia Post |
| Hong Kong | 5 - 7 business days | NZ Post |
| Japan | 10 - 15 business days | NZ Post / DHL |
| Singapore | 4 - 7 business days | NZ Post |
| Rest of Asia | 5 - 7 business days | NZ Post |
| UK & EU Countries | 3 - 6 business days Also visit your local UK or EU Amazon marketplace for our Premium Raw Manuka Honey |
Aramex / DHL / Others |
If your country is not in the table above or listed below we may also sell in a local marketplace in your country. View our Where to Buy locator
Product Returns:
Whether you are trying our quality, 100% natural products for the first time; you are a returning customer; or you are buying as a special gift for someone; your satisfaction is the biggest focus point for our team.
If for any reason you are dissatisfied with your honey when it arrives, please email us at hello@newzealandhoneyco.com and we will gladly work to resolve any issues.
Return enquiries must be received within 30 days of purchase.